Privacy Policy
Last updated: September 9, 2026
Privacy Policy Details
When you call Drain Cleaning Boise, email us, or ask us out to look at a drain, you hand over a certain amount of personal information so we can actually get the job done. This policy explains what we collect, why we collect it, and what we do and don't do with it afterward.
What We Collect
Most of what we have on file, you gave us directly:
- Your name, phone number, email address, and the service address for the job, given over the phone or by email when you reach out.
- Details about the problem itself: what's backing up, how long it's been happening, a preferred time window, and any photos or notes you send along to help us prep before we arrive.
- Ordinary technical data our web host logs automatically for anyone visiting the site: browser, device type, and which pages were viewed, the same kind of thing nearly every website records.
What We Do With It
Nothing exotic. Your information gets used to:
- Put together and send you an estimate.
- Get a technician to the right address with the right equipment.
- Follow up on a quote, a scheduled visit, or work we already finished.
- Keep service records straight in case a warranty claim comes up later.
- Satisfy whatever tax and recordkeeping rules apply to a business like ours.
Who Else Sees It
We don't sell customer information, full stop. It's only shared with:
- Whichever of our own technicians is assigned to your job.
- Netlify, our website host, strictly so the site stays online and reachable.
- A court, regulator, or law enforcement agency, but only when we're legally required to comply.
Cookies
This site runs on the small set of cookies required for it to function at all: nothing tracking you across other sites, no ad networks. If that changes down the road, we'll rewrite this section to say exactly what's been added and why.
How Long We Hold On to It
Job and contact records stick around only as long as they're actually useful, covering things like a warranty claim on a past repair or standard tax documentation, and get cleared out once that reason no longer applies.
If You Want Something Changed or Removed
Reach out using the contact details at the bottom of this page and we'll correct or delete what we have on file, apart from anything the law requires us to retain.
Kids
This site is built for homeowners and business owners, not children. We don't knowingly collect information from anyone under 13.
Updates to This Page
Any change to how we handle your information gets reflected here, with the "Last updated" date at the top moved forward so you can tell something shifted.
Contact Us
Questions about this Privacy Policy? Reach us here:
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Address2401 S Orchard St, Boise, ID 83705
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Phone(208) 218-0920
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Email[email protected]